a) Assist in the recruitment, hiring, training, evaluating, disciplining, and motivating of employees.
b) Be responsible for the timely completion and posting of all schedules. Monitor staffing to insure maximum service, quality, efficiency, and productivity.
c) Monitor daily assignments to insure that proper quotas are maintained.
d) Ensure that all daily and bi-weekly payroll reports and sign-in sheets are completed and submitted in a timely manner.
e) Once weekly requisition guest supplies from storerooms using the proper requisitioning procedure based on occupancy. Also, monitor the requisitioning of office and cleaning supplies.
f) Inspect all public and back of house areas cleaned on a regular basis to help insure maintenance of standards.
g) Participate in the monitoring of cost management as it pertains to inventories, use of supplies, labor and energy.
h) Become familiar with the Laundry/Valet Department and be able to monitor standards pertaining to guest service, operational efficiency, safety, production, quality, and personnel.
i) Become familiar with the operation of the Uniform Room, and monitor the maintenance of standards in the area.
j) Ensure proper professional working relationship with all departments and divisions within the hotel.
k) Command thorough working knowledge of the hotel computer system, especially as it pertains to Housekeeping.
l) Inspect at least 50 rooms per week.
m) Inspect at least 25 turndown rooms per week.
n) Review on a monthly basis all work orders, submitting in writing a list of all outstanding work orders
o) Be responsible for various studies and projects as they pertain to Housekeeping.
p) Complete any other task as assigned.
q) Develop and maintain the “General Clean Program” for the guest rooms.
r) Participate in conducting and planning monthly departmental meetings.